Privacy Policy — Ferchocol Software

About this policy

This Privacy Policy describes how Ferchocol Software handles information in connection with this website and our software products and services. Individual products may have additional privacy information specific to the features and data used by that product.

Information you provide

We may receive information that you voluntarily provide to us, such as your name, email address, and the contents of messages you send when you contact Ferchocol Software for support, questions, feedback, or other inquiries.

Website inquiry forms

If you submit a website-project inquiry, we may collect your name, email address, business name, general location, project details, timeline, and optional budget range. We use this information to evaluate your request, communicate with you, prepare an estimate, and provide related services.

Website inquiry forms are processed by Formspree, a third-party form service. Formspree may process submission data and limited technical information as necessary to deliver the form and prevent spam. Please do not submit passwords, payment-card details, government identification numbers, health information, or other sensitive information through our forms.

Website information

The Ferchocol Software website does not intentionally require you to provide personal information simply to browse the site.

Our website may be delivered through third-party infrastructure and hosting providers. Those providers may process limited technical information, such as IP addresses, browser information, or server logs, as part of operating and securing their services.

Software products

Ferchocol Software develops software products that may process information necessary to provide their features. The information collected or processed by a particular product will depend on that product's functionality.

When appropriate, product-specific privacy information will be provided within the product, its documentation, its store listing, or on this website.

How we use information

Information we receive may be used to:

Provide and maintain our software and services.
Respond to questions, support requests, and feedback.
Improve the reliability, security, and usability of our products.
Protect against misuse, fraud, security threats, or technical problems.
Comply with applicable legal obligations.

Sharing of information

Ferchocol Software does not sell your personal information.

Information may be shared with service providers when reasonably necessary to operate our website, software, email, hosting, or other business services. We may also disclose information when required by law or when reasonably necessary to protect our rights, users, systems, or services.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to requests, maintaining security, and satisfying applicable legal or business requirements.

Security

We use reasonable administrative and technical measures designed to protect information under our control. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your choices

You may contact us if you have questions about personal information you have provided to Ferchocol Software or would like to request its correction or deletion, subject to applicable legal and operational requirements.

Children's privacy

Ferchocol Software products and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.

Changes to this policy

We may update this Privacy Policy as our products, services, or legal requirements change. When we make changes, we will update the "Last updated" date shown above.

Contact us

For privacy-related questions or requests, contact: privacy@ferchocol.com.